We cater to high-end clients at Gg and high-end clients know and value luxury!
How will the luxury sector bounce back from the current economic downturn? Milton Pedraza, CEO of the Luxury Institute offers these seven "tough love" steps that will ensure luxury brands not only survive, but thrive in these cyclical times. (And, whether you're in luxury or not, Milton's advice is probably relevant for your business too!)
1) Eliminate your "hobby" pursuits. Renew your focus on what you do best and innovate!
2) Go Up-Market Right Now. If you're a top-rated brand, be unique, limit your distribution
and offer impeccable service.
3) Innovate and Dare to be Different. Create never seen before products in relevant categories to your industry.
4) Leverage your PR. Every dollar counts today and public relations is a far more effective and credible vehicle of persuasion than advertising.
5) Deliver Extraordinary Experiences. Connecting with people one-to-one is the secret to extraordinary experiences.
6) Innovate Online. The debate is over. Invest online in this rich channel to reach your best customers.
7) Let the Voice of the Customer be Your Guide. Use internal and external research to inject the voice of the customer into your strategy. Do whatever it takes to get the information and then immediately put the feedback into practice.